SMS Terms & Conditions
Effective Date: November 30, 2025
1. Program Overview
Quality Life Legacy, LLC offers an SMS messaging program to provide you with important information about insurance services, appointment reminders, policy updates, and promotional offers. By opting in to receive SMS messages, you agree to these SMS Terms & Conditions.
2. Consent to Receive SMS Messages
By providing your mobile phone number and checking the consent box on our forms, you expressly consent to receive SMS text messages from Quality Life Legacy, LLC at the phone number you provided. This consent is not a condition of purchase.
You understand that your consent allows us to send you text messages using an automatic telephone dialing system or other automated technology.
3. Types of Messages
You may receive the following types of SMS messages:
- Appointment Reminders: Confirmations and reminders for scheduled consultations
- Policy Updates: Important information about your insurance policies
- Service Notifications: Updates about our services and business operations
- Educational Content: Insurance tips and helpful information
- Promotional Offers: Special offers and updates about our services
4. Message Frequency
Message frequency varies depending on your interactions with us and the services you request. You may receive up to 10 messages per month, though the actual number may be higher or lower based on your needs and preferences.
5. Message and Data Rates
Message and data rates may apply based on your mobile carrier's plan. You are responsible for any charges incurred from your mobile carrier. Please contact your mobile carrier for information about your messaging plan and rates.
6. Supported Carriers
Our SMS program is supported by major U.S. mobile carriers, including but not limited to:
AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, and others. Carrier coverage is not available in all areas, and message delivery is subject to carrier limitations.
7. How to Opt Out
You may opt out of receiving SMS messages at any time by using any of the following methods:
- Text STOP: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message
- Call Us: Contact us at (718) 600-4482
- Email Us: Send a request to support@qualitylifelegacy.com
After you opt out, you will receive one final confirmation message. You will not receive any further messages unless you opt in again.
8. Help and Support
For help or support with SMS messages, you can:
- Text HELP: Reply HELP to any message for assistance
- Call Us: (718) 600-4482
- Email Us: support@qualitylifelegacy.com
9. Privacy and Data Protection
We respect your privacy and protect your personal information in accordance with our Privacy Policy. Your mobile phone number and other information will be used only as described in our Privacy Policy and these SMS Terms. We do not sell or share your mobile number with third parties for their marketing purposes.
10. Disclaimer and Limitations
Quality Life Legacy, LLC and its mobile carriers are not liable for:
- Delayed or undelivered messages
- Messages sent to an incorrect number due to your error
- Technical issues or service interruptions
- Any damages arising from your participation in the SMS program
11. Changes to Phone Number
If you change your mobile phone number, you must notify us immediately to update your contact information and ensure you continue to receive messages at the correct number. You are responsible for notifying us of any changes.
12. Modifications to SMS Terms
We reserve the right to modify these SMS Terms & Conditions at any time. We will notify you of material changes by sending an SMS message or posting the updated terms on our website. Your continued participation in the SMS program after changes are made constitutes acceptance of the modified terms.
13. Program Termination
We reserve the right to terminate the SMS program or your participation in it at any time without notice. In the event of termination, you will receive a final message notifying you of the termination.
14. A2P 10DLC Compliance
Our SMS program complies with A2P (Application-to-Person) 10DLC messaging standards and regulations. We are registered with mobile carriers and follow all applicable guidelines for business messaging.
15. Contact Information
If you have questions about these SMS Terms & Conditions, please contact us:
Quick Reference: To opt out, text STOP. For help, text HELP or call (718) 600-4482. Message and data rates may apply. Message frequency varies.
